Illinois Department of Employment Security (IDES) Phone Numbers for Unemployment Issues

23 May Illinois Department of Employment Security (IDES) Phone Numbers for Unemployment Issues

Do you have an issue with an employee who is claiming unemployment insurance benefits, but when you call the IDES local office, you inevitably end up stuck in the automated phone system maze? Do you just want to speak with a human who can help you with your questions?

Don’t worry. We have experience with the IDES, and have discovered some tips we are willing to share.

Below are Illinois Department of Employment Security (IDES) phone numbers where we succeeded in speaking with an actual human every time:

Employer Hotline:

312 793 4880, option 1
1 800 247 4984, option 1

Regional Manager (Chicago Area)

312 814 3143

Let us know if these numbers worked for you in the comments below!

Michelle Green is a general practice and Chicago small business lawyer with G &G Law.

2 Comments
  • Jay Rowell
    Posted at 16:21h, 02 June Reply

    IDES recently converted to a VOIP telephone system to help us provide better customer service. Our phone numbers and menu options have changed and the information provided above is not the best way to contact us. Employers should call the employer hotline – (800) 247-4984 for customer service.

    Jay Rowell
    Director
    IDES

    • Michelle R. Green
      Posted at 20:42h, 02 June Reply

      Thank you for the updated information, Jay. We are happy to hear that IDES is improving their level of customer service. We will pass on the information to our small business owner clients.

      Michelle

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